Information We Collect

What You Give Us Directly

When you sign up for our programs or contact us, you share certain details with us. This includes your name, email address, phone number, and company information. If you enroll in a course, we'll also collect payment details (though we don't store full credit card numbers on our systems).

For our Learning Program participants, we collect professional background information and educational history. This helps us tailor the content to your experience level and career goals.

Information We Collect Automatically

Like most websites, we automatically gather some technical data when you visit maneris.it.com. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to understand which parts of our platform work well and which need improvement.

Cookies and Similar Technologies

We use cookies to keep you logged in and remember your preferences. Some cookies are essential for the site to function properly. Others help us understand how people use our platform so we can make it better.

You can control cookies through your browser settings, but turning off essential cookies will make some features stop working.

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose related to delivering quality corporate finance education.

• Providing access to course materials and tracking your progress through our programs
• Communicating about your enrollment, upcoming sessions, and relevant updates
• Processing payments and maintaining billing records
• Sending you information about new courses or program updates (you can opt out anytime)
• Improving our educational content based on how students engage with materials
• Responding to your questions and providing technical support
• Meeting legal and regulatory requirements, including financial record-keeping
• Preventing fraud and maintaining platform security

We don't sell your personal information to third parties. Period. That's not our business model and never will be.

Information Sharing and Disclosure

Service Providers We Work With

Running an educational platform requires working with various service providers. We share limited information with companies that help us deliver our services:

• Payment processors who handle transactions securely
• Email service providers for course communications
• Cloud hosting services where our platform lives
• Analytics tools that help us understand site usage
• Customer support software to manage inquiries efficiently

These providers are contractually bound to protect your data and can only use it for the specific purposes we've authorized. We vet them carefully before sharing any information.

Legal Requirements

Sometimes we're legally required to disclose information. This might happen if we receive a valid court order, need to comply with financial regulations (we are registered with BaFin), or must protect someone's safety. We'll always review such requests carefully and only share what's legally required.

Business Transfers

If Maneris is acquired or merges with another company, your information would be transferred to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.

Your Rights Under Canadian Privacy Law

PIPEDA gives you substantial control over your personal information. Here's what you can do:

Data Security Measures

Protecting your information is something we take seriously. We've implemented multiple layers of security:

• All data transmission is encrypted using TLS 1.3 or higher
• Passwords are hashed using industry-standard algorithms
• Our servers are located in secure facilities with physical access controls
• Regular security audits and penetration testing
• Employee access to personal data is restricted on a need-to-know basis
• Two-factor authentication is available for account protection
• Automated monitoring for suspicious activity
• Regular backups stored in separate secure locations

That said, no system is completely impenetrable. If we ever experience a data breach that affects your information, we'll notify you within 72 hours and explain what happened, what data was involved, and what steps we're taking to address it. We'll also notify the Office of the Privacy Commissioner of Canada as required by law.

Data Retention Periods

We don't keep your information longer than necessary. Here's how long we typically retain different types of data:

After these periods, we either delete the data or anonymize it so it can no longer be linked to you personally.

International Data Transfers

While Maneris primarily serves Canadian clients, we maintain offices in Germany and the United States. Your data may be transferred to and processed in these locations. Both jurisdictions have privacy laws, though they differ from PIPEDA in some ways.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using standard contractual clauses approved by privacy regulators and working only with providers who meet strict data protection standards.

If you're concerned about where your specific data is stored, contact us and we'll provide details about the geographic location of your information.

Children's Privacy

Our platform is designed for professional corporate finance education and isn't intended for anyone under 18. We don't knowingly collect information from minors. If we discover we've inadvertently collected data from someone under 18, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us right away.

Marketing Communications

When you create an account or express interest in our programs, we may send you information about new courses, upcoming sessions, or relevant content updates. We think these are useful, but we get that inboxes are crowded.

Every marketing email includes an unsubscribe link. Click it and you'll stop receiving promotional messages within 48 hours. You'll still get essential communications about your active enrollments and account status.

We don't share your email address with other educational providers or marketing partners.

Third-Party Links and Services

Our platform occasionally links to external resources, research papers, or financial tools that might be useful for your learning. We don't control these third-party sites and aren't responsible for their privacy practices.

Before providing personal information to any external site, review their privacy policy. Just because we link to something doesn't mean we endorse their data handling practices.

Changes to This Policy

We review and update this privacy policy periodically as our platform evolves and regulations change. When we make significant changes, we'll notify you by email and post a notice on our website at least 30 days before the changes take effect.

Continuing to use our services after changes become effective means you accept the updated policy. If you disagree with any changes, you can close your account before they take effect.

Minor updates (like clarifying existing practices or fixing typos) won't trigger notifications, but we'll always update the "Effective Date" at the top of this page.

Regulatory Oversight

As a financial education provider registered with BaFin (ID: 10118882), we're subject to regulatory oversight regarding how we handle client information. Our Canadian operations fall under PIPEDA, enforced by the Office of the Privacy Commissioner of Canada.

If you believe we've mishandled your personal information, you can file a complaint with the Office of the Privacy Commissioner of Canada. You also have the right to complain to BaFin regarding our German operations. We'd prefer you contact us first so we can address your concerns directly, but the choice is yours.